At Cat Studios, we are committed to providing our customers with high-quality design services. If for any reason, you are not satisfied with our services, we offer a refund under the following conditions:
Refund or Cancellation Policy:
- Refund Eligibility:
- We offer a 100% satisfaction guarantee within the first 7 days of the service.
- Refund requests must be made in writing to Info@thecatstudios.com within the first 7 days of the service.
- Refunds are only available for the services that have not been completed or delivered.
- Refund Process:
- Once we receive your refund request, we will review it and notify you within 3 Days of the status of your refund.
- If your refund is approved, we will process the refund to your original method of payment within 2 Days.
- If you haven’t received a refund yet, please check with your bank or credit card company first, as it may take some time for the refund to be processed and reflected on your account.